Privacy Policy

A legal disclaimer

Client/Patient Privacy Policy

Effective January 1, 2026

Prosperity Home Health Care, LLC (“Company,” “we,” “us”) is committed to protecting the privacy and confidentiality of our clients’ health information in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), applicable federal regulations, and the laws of the State of Georgia.

1. Protected Health Information (PHI)

We create and maintain records that contain your health information, including demographic data, medical history, services provided, and payment information.
This information is called Protected Health Information (PHI) and is protected by HIPAA and Georgia confidentiality laws to the extent they are equal to or more stringent than federal law.

2. Our Legal Duties

Prosperity Home Health Care, LLC:

Maintains the privacy of your PHI as required by law.
Provides you with this notice describing our legal duties and privacy practices.
Notifies you, when required, if a breach of unsecured PHI occurs.
Abides by the terms of this Privacy Policy currently in effect.

3. How We May Use and Disclose PHI

We may use and disclose your PHI without your written authorization for the following purposes, as permitted by HIPAA and Georgia law:

Treatment: To provide, coordinate, or manage your home health care and related services with physicians, hospitals, pharmacies, and other providers involved in your care.
Payment: To obtain payment for services, including billing you, your insurance company, Medicare/Medicaid, or other third-party payers.
Health Care Operations: For quality assessment and improvement, licensing, accreditation, audits, supervision, training, and other operational purposes.

We may also disclose PHI when allowed or required by law, including:

Public health reporting (disease reporting, abuse/neglect, certain injuries).
Health oversight activities, audits, inspections, and licensure reviews.
Judicial and administrative proceedings in response to valid court orders or subpoenas.
Law enforcement purposes and to avert a serious threat to health or safety, when permitted by law.

4. Uses and Disclosures Requiring Authorization

Other uses and disclosures of your PHI not described in this policy will only be made with your written authorization.
In Georgia, specific written authorization is required for certain sensitive information, such as HIV/AIDS, sexually transmitted diseases, substance use treatment, and mental health records, except as otherwise allowed by law.
You may revoke your authorization in writing at any time, except to the extent we have already acted in reliance on it.

5. Confidentiality of Records and Communications

We limit access to your PHI to members of our workforce and business associates who need the information to provide services or perform administrative functions.
We use reasonable administrative, technical, and physical safeguards to protect your PHI, including secure storage of paper and electronic records and privacy for telephone and in‑person discussions.
Case discussions, examinations, and treatment are conducted in a manner that respects your privacy and confidentiality, consistent with Georgia protections for patient rights and records.

6. Your Rights Regarding Your PHI

Under HIPAA and Georgia law, you have the following rights regarding your PHI:

Right to Access: You may request to inspect and obtain a copy of your health and billing records, subject to certain legal limitations.
Right to Amend: You may request an amendment to your records if you believe the information is incorrect or incomplete.
Right to an Accounting of Disclosures: You may request a list of certain disclosures of your PHI that we have made, excluding those for treatment, payment, and health care operations.
Right to Request Restrictions: You may request restrictions on how we use or disclose your PHI for treatment, payment, or operations, and on disclosures to family or others involved in your care; while we are not always required to agree, we will comply with certain restrictions required by law.
Right to Request Confidential Communications: You may request that we communicate with you using specific means or at specific locations (for example, only at a certain phone number or mailing address.
Right to a Paper or Electronic Copy of this Policy: You may request a copy of this Privacy Policy at any time.

7. Client/Patient Privacy in the Home

Our staff will respect your privacy while providing services in your home, including:

Limiting discussions of your health information to private settings whenever reasonably possible.
Taking reasonable steps to ensure that visitors or household members only receive health information with your permission or as otherwise allowed by law.

8. Complaints and Concerns

If you believe your privacy rights have been violated, you may file a complaint with:

Prosperity Home Health Care, LLC – Snellville, Ga, (404) 538-1561, prosperhcatl@gmail.com
The U.S. Department of Health and Human Services, Office for Civil Rights.

You will not be retaliated against for filing a complaint.

9. Changes to This Privacy Policy

Prosperity Home Health Care, LLC reserves the right to change this Privacy Policy and make the revised policy effective for all PHI we maintain, as permitted by law.
When we make material changes, we will update the Effective Date and make the revised notice available upon request and at our office.